Refund Policy

Our Commitment to Your Satisfaction

At [YOUR LLC NAME], we are committed to providing high-quality digital products and services. We understand that sometimes our products may not meet your expectations, and we want to ensure you have a clear understanding of our refund policy.

Digital Product Refund Policy

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for all digital products, including but not limited to:

• Online courses and training programs
• Digital downloads and resources
• Software and applications
• Membership subscriptions

Refund Process

To request a refund, please follow these steps:

1. Contact our support team at [YOUR EMAIL] within 30 days of purchase
2. Provide your order number and reason for the refund request
3. Our team will review your request within 2-3 business days
4. If approved, your refund will be processed within 5-10 business days

Refund Eligibility

Eligible for Refund

• Technical issues that prevent access to the product
• Product does not match the description provided
• Duplicate purchases made in error
• Unsatisfied with the quality of content (with valid reasoning)

Not Eligible for Refund

• Change of mind after 30 days
• Failure to follow instructions or use the product as intended
• Accessing and downloading all course materials
• Completing more than 50% of the course content
• Refund requests made after the 30-day period

Processing Times

Refunds will be processed using the same payment method used for the original purchase:

• Credit/Debit Cards: 5-10 business days
• PayPal: 3-5 business days
• Bank Transfers: 7-14 business days

Dispute Resolution

If you are not satisfied with our refund decision, you may:

• Request a review by our management team
• Contact us directly to discuss alternative solutions
• Seek resolution through your payment provider's dispute process

Policy Updates

We reserve the right to modify this refund policy at any time. Changes will be posted on this page with an updated "Last Modified" date. Continued use of our services after changes constitutes acceptance of the new policy.